Quality
Quality is one of our most important keywords. Certifications and well-thought-out policies specify the way quality issues should be handled.
Quality certification
Thermod has been certified according to ISO 9001 since 2005.
Goals and policies
Thermod should be a company with a high level of quality awareness that complies with the EU regulations on all essential points.
Our quality policy defines our quality objectives:
- Satisfied and returning customers
- High level of service and good flexibility
- Short delivery times and timely deliveries
- Deliveries of flawless products with the specified quality
- Correct technical knowledge
- Motivated and knowledgeable staff
To achieve this, we must:
- Have an effective organization with a clear division of responsibilities and authority
- Have a good relationship with customers, listen to customers' wishes and have products that meet customer requirements
- Ensure that our employees have the right training and skills for their duties
- Create a work environment that promotes continuous improvement